5 - Managers
A nurse’s relationship with his or her manager is vitally important in preventing unhealthy turnover.
The manager is especially critical for the new graduate, who needs support and education to learn how to be a fully functional nurse.
When staff find the manager to be cold or distant, they stop taking problems to the manager (which shuts off a valuable source of information, allows the problems to get worse and creates other problems).
A manager who doesn’t seem to understand or care about the nurses’ concerns, or who can’t communicate empathy, creates barriers that can seem insurmountable.
For many nurses, the only solution is to leave the hospital.
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